Resident Reviews

Excellent job clean up behind himself and completed the job in a the timely manner. Very pleased!

Jul 6, 2026

Great maintenance. Larry does his jon properly and quickly.

Jul 5, 2026

I love the craft events which are usually well done. I feel great that I can go to Tami and Christine whenever I have a concern. The only complaint I is the problem with packages and delivery on weekends and after hours. I wish there was an alternative.

Gertrude

Jun 19, 2026

I just was so happy Larry got right on my repair of my air conditioning he is the absolute best! We as a community are really fortunate that he is here. He is so kind I just love him😊

Jun 14, 2026

Nestor always does a great job fixing what’s broken! Very friendly, personable and experienced.

Jun 4, 2026

There’s rust on the stones at the back side of the pool area and running on to the sidewalk.

Val

Jun 3, 2026

Tami provided our tour and she was amazing, professional and very knowledgeable. Tami maintained an inviting attitude and answered all questions diligently. It was nice to see my name on the welcome easel. Tami has exceptional customer service skills and kept in contact with me ensuring that any questions or concerns were answered. My tour at The Lakes at Grand Prairie was the best out of the three 55+ apartments I toured. Looking forward to moving in soon.

Teresa

May 31, 2026

I love this place. My friends are wonderful and the staff is great.. we have a laughing good time.

Barbara Gunnels

May 26, 2026

I am a people person which means I enjoy others as part of my life. I am very active in my life with church, Bible study, book club. I also house/pet sit for friends while on vacation. I do have some physical limitations which makes heavy doors and gates challenging.

Diane

May 18, 2026

The grass condition outside had the leftover grass clippings left over from heavy rain a couple of months ago. The apartment yard areas are not maintained and some are not organized or cleaned. The building repair work on so many areas on the building has taken much longer than anticipated and has been very unsightly.

Theresa

May 8, 2026

Things seem to go quite well, no complaints.

May 3, 2026

I have no complaints

Doris

May 1, 2026

Usually when I submit a maintenance request the turn around is the next day. This request was done a few days after I submitted it. I found out that there was a problem with some lighting in the community that needed our maintenance personnel’s attention. So, with that said I understood why there was a delay in responding to my request.

Apr 24, 2026

I am so thankful to be here at The Lakes. This is the perfect place for seniors like myself. Here you never meet a stranger because everyone greet you with a friendly smile. Thank you for never forgetting us.

Janice Fraction

Apr 24, 2026

The service person came immediately.

Apr 22, 2026

Tami is amazing and was very warm and welcoming, and explained the processes and benefits of the property in great detail. Looking to make this property my future home.

Christi

Apr 20, 2026

I like living here, but raising my rent that leaves something to desire. I don’t want my rent to be raised. That’s all.

Evelyn

Apr 20, 2026

He was able to talk me through on the phone.

Apr 8, 2026

I love the community and the location but I was a bit disappointed with all of the ongoing construction projects which began shortly after I moved in. Also I hope that you all will consider my recommendations for the media room (dark blinds/shades for all windows, switch dimmers and consolidated less complicated remotes

Janice

Apr 6, 2026

I would like to say Larry is so professional he is so kind & helpful I’m so happy he is our maintenance staff! What ever the problem is he takes care of it! Excellent Service Person!

Apr 4, 2026

I really love my neighbors most of us are like family I’m really thankful for that. We play games go out to eat go to the movies we laugh & really enjoy each others company. That is what makes it here at the Lake’s the best!

Carolyn

Apr 1, 2026

I feel the charges for garage service is excessive.

Linda

Mar 16, 2026

N/A

Feb 11, 2026

My friend & I toured The Lakes with Tami the manager. We loved it! We are planning to move in this summer. Tami & Christine her asst manager are both very personable and answered all our questions. We're looking forward to living there. Thank you to Tami & Christine!

Linda Mayer

Feb 1, 2026

I was away from my apartment during this icy weather and had left my faucets dripping as requested. When It was recently requested to report any leakage issues, I needed someone check my apartment. This was done quickly per my request.

Jan 30, 2026

Larry came over fixed my garbage disposal and it didn't take long great just.

Jan 25, 2026

My mother quickly adjusted from living into a single family home to her apartment. We as a Family feel very comfortable with the security of the apartment building, the cleanliness of the entire complex and attention the staff give when She/ family have a concern. Thank you to the entire staff at The Lakes. Warm regards, Shirley Jackson- daughter of Carleen Hennigan

Carleen

Jan 24, 2026

Rental Agent was very helpful and kind.

Walter

Jan 22, 2026

Larry was able to correct my issue with my HVAC system. TY

Jan 12, 2026

I’ve only been privy to seeing the apt virtually, and not in person. And all that entailed was just the model & not the actual interior of it apt. So my response is based on what I saw. However, as a current resident of the Sparrow community in Georgetown TX 55 plus community, my trust & confidence of the community at your location, remain strong in the Grand Prairie community.

Linda

Jan 2, 2026

To all who are 55 and up looking for a nice place to live. The Lakes of Grand Prairie is the awesome one to move into. I have lived here 3 years. Management / Maintenance here are awesome and so sweet and kind. Also very helpful. Any problem you have they are well taken care of . This building is kept nice and very very clean I cannot express that enough. They have fun things to do/go to during the week in the big dining area. Plenty of lights to light the whole parking lot. I have never felt unsafe here. Schedule an appointment you will be glad you did. Debbie

Debbie

Dec 18, 2025

Larry our Maintenance person is so kind & always handles all requests professionally & in a timely manner! So Thankful for him! He definitely is an asset to Our Community!

Nov 27, 2025

I feel present tenants should also receive incentives to renew leases.

Cheryl

Nov 25, 2025

I was very happy with the way this request was done. No more wasp and the cabinet was fixed and both in a timely manner.

Nov 23, 2025

The pest control is excellent so far. I see no more pest.

Nov 21, 2025

I think that each shower should have something for seniors to hold on to if balance is off, and the carpet in hall and stairwell should be cleaned up more often, spraying each apartment monthly just for cautionary reasons, other than that I'm happy with my living here at the Lakes at Grand Prairie, thanks to all the staff.

Josephine

Nov 10, 2025

Completed quickly and efficiently.

Nov 6, 2025

Service request are always done in a timely manner. Thank you.

Nov 2, 2025

The best maintenance team on this side of town. ;) They have been very proactive, eager to solve problems, and prioritize urgent requests. So far, the teamwork and collaboration with the staff have been great. I really do appreciate the prompt attention to the requests. Thank you for the service.

Oct 24, 2025

Extremely helpful and personable, friendly

Sep 23, 2025

Not only was the maintenance done quickly, but a verbal follow- up to make sure it was done and to my satisfaction.

Sep 19, 2025

Professional, neat and friendly.

Dec 12, 2024

Everything was done quickly and completed in a timely manner. Larry is great.

Dec 11, 2024

Salvator was wonderful when I arrived for my tour they had a welcome sign with my name on it. That made me feel important and excited about what I would view since the welcoming was so nice. Salvator answered all my questions and took his time showing me around the people were very nice staff and the people living here welcomed me too. It’s close to mostly everything and only 15-20 minutes from Dallas airport.If you’re looking for a quaint apartment with beautiful scenery this is the place to call home. I can’t wait to finish my process and move in.

kellie mcclarin

Dec 3, 2024

I was happy with the service and the timeliness of the action taken in regards to the request. Thank you.

Nov 29, 2024

Very excellent service

Nov 27, 2024

I had my tour with Salvador. He was wonderful very attentive showed me all the amenities and I just enjoyed the people that I met there. They were very friendly as though they knew me for years and I felt very comfortable. I love love love all the amenities and love the pool.

Kellie

Nov 25, 2024

It’s great living here.. good people clean environment and good staff.

Josetta

Nov 20, 2024

Problem quickly identified and resolved. Maintenance checked back twice to ensure it was resolved.

Verified Resident

Nov 8, 2024

Extremely knowledgeable about everything I have needed help with. And I like how Maintenance explains the problem and fixes it.

Verified Resident

Nov 7, 2024